UI/UX Design Agency
Research, structure and interface for products people use daily.
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About the service
We handle the full product design cycle for web platforms, dashboards and complex applications: user research, information architecture, flows, wireframes, visual design and a maintained design system. The work is aimed at products where people spend hours, not seconds, so efficiency and clarity outrank visual novelty.
-45%
time to complete the main task after redesign
8-14
user interviews in a standard research phase
120+
documented components in a mature design system
Challenges we solve
- #1
New employees need two weeks of training before they can use the internal tool.
We observe the actual work, remove steps that exist only for historical reasons and rebuild the interface around the three tasks that make up most of the day.
- #2
Every team ships its own button style and the product feels stitched together.
We introduce a token-based design system with a component library, a contribution process and a review step, so consistency is maintained by workflow rather than by policing.
- #3
The team argues about design in opinions because there is no data.
We run task-based usability tests with eight users and present recordings. A five-minute clip of someone failing a task ends the discussion faster than any slide.
- #4
The product must serve both beginners and power users and satisfies neither.
We use progressive disclosure: a clean default view, keyboard shortcuts, bulk actions and saved views for advanced users. Complexity becomes available rather than unavoidable.
UI/UX design
Design decisions in a complex product are expensive to reverse, so we validate before building. Interviews with real users, a task analysis and a clickable prototype cost a fraction of a wrong feature. The output is a design system with tokens, documented patterns and contribution rules, which means your product keeps a consistent interface even as several teams add features in parallel over the following years.
Recommended services
- 01 - 5Brand BookRules that keep your brand recognisable in every hand it passes through.
- 02 - 5Web designLayouts built around the decision, not around the decoration.
- 03 - 5Mobile app designInterfaces people understand without reading an instruction.
- 04 - 5LPO/CRO optimizationMore revenue from the traffic you already pay for.
- 05 - 5UI/UX auditA prioritised list of what is costing you customers, with fixes.
Frequently asked questions
A research and concept phase starts at 3,200 EUR. Full product design including design system for a mid-sized platform typically runs 12,000 to 30,000 EUR depending on the number of roles and flows.
Yes. We can join your sprint cycle at two or three days per week, attend planning and review, and work directly in your Jira and Figma. Monthly rates start at 4,800 EUR.
Preferably from your own customer base, which gives the most relevant feedback. Where that is not possible we use a recruiting panel, budgeting roughly 60 to 120 EUR incentive per participant.
On request we implement the design system as React components with Storybook, so designers and developers work from the same source. That is quoted as a development project.
Participants sign a consent form covering recording and purpose, recordings are stored on EU servers, and everything is deleted after the agreed retention period. Findings are reported without identifying individuals.
ourclients
- Markus LehmannReview from Google2 months ago
websitebestellen exceeded our expectations! The new website is modern, fast and precisely tailored to our target group. Working together was straightforward and highly professional. A clear recommendation!
- Sabrina HoffmannReview from Google2 months ago
Great experience from start to finish! The team at websitebestellen advised us excellently, implemented our wishes and created a wonderful website. Absolutely recommendable!
- Lea SchneiderReview from Google2 months ago
websitebestellen took our online presence to a new level! The site not only looks great, it also brings us noticeably more enquiries and customers. Thank you for the excellent work!
Related reading
- A design system for small teamsYou do not need a hundred components or a dedicated team. Here is the minimum viable design system that pays for itself in one project.
- UI/UX audit: the seven most common mistakesSeven interface problems we find in almost every audit of a German SMB website, and the concrete fix for each one.
- Mobile app or PWA? A decision guideWhat a progressive web app can do in 2026, where a native app is still unavoidable, and how the costs compare over three years.
Your contact person
Miriam Kraus
I read every request personally and get back to you within one business day.